How to use ‘Evidence’ for StrongBody AI to protect you in a dispute

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In an 8th-floor apartment in the Back Bay area, Boston, Massachusetts, at 6:45 AM on February 14, 2026, Sarah Thompson – an 8th-grade English teacher at Boston Latin School on Avenue Louis Pasteur – was standing in front of her bathroom mirror with an Omron electronic scale under her feet. She looked at the number 79.2 kg on the screen, exactly 1.4 kg higher than the day she started her 8-week program, despite strictly following the nutrition and workout plan sent by Nutrition Coach Lisa Bennett in Seattle via MultiMe Chat. Sarah sighed, recalling the morning of December 17, 2025, when she clicked “Buy now” for the “Personalized 8-week weight loss program for busy teachers” priced at $1,680 (including a 10% buyer fee). At that time, she weighed 82.6 kg after the Thanksgiving holiday with her family at her grandparents’ house in Salem, 28 miles from Boston. The detailed Offer clearly stated: “Weeks 1-2: body metric assessment and building a 21-meal/week menu using ingredients at Whole Foods on Cambridge Street, 1.1 miles from her school; Weeks 3-6: daily calorie tracking via meal photos sent in chat; Weeks 7-8: a 10-page PDF report with personalized workout videos; guaranteed loss of at least 6.8 kg if 85% compliant.” Sarah had paid via Stripe at 7:20 PM, the money was securely held in escrow by StrongBody AI, and the first Zoom session went smoothly at 7:00 PM on December 19 from her home office overlooking the Charles River.

But by the fifth week, things started deviating from the commitment. Sarah sent a photo of her spinach grilled chicken dinner taken at 6:30 PM on January 15 in her apartment kitchen, along with her morning weight log taken at 6:15 AM, but Coach Lisa only replied with a short voice message: “Ok, keep going.” By February 10, when the Coach marked “Completed” in the app and sent a PDF report of only 4 pages with vague charts showing “2.1 kg of fat lost,” Sarah opened the MultiMe Chat history spanning 187 messages and 42 voice messages, realizing the Coach had never sent the promised personalized workout videos, nor analyzed weekly body metrics as per the Offer. She sat down at the desk in the corner of her living room, opened her laptop, and clicked the “Dispute” button right under the order in the Purchased Service menu. The screen displayed a “Describe the reason for disagreeing with completion” form with clear instructions: “Provide evidence from MultiMe Chat history, before-and-after photos, log files, or videos if any, for StrongBody AI to cross-check with the Offer content.”

Sarah started gathering evidence right at 7:05 AM. She took screenshots of 12 crucial messages from weeks 3-8 where the Coach only gave generic replies like “Good job” without specific calorie analysis or menu adjustments despite her reporting a 0.8 kg weight gain in week 6. She exported the entire MultiMe Chat history into a 34-page PDF file (the system supports automatic export with timestamps and two-way Voice Translation), along with 28 meal photos she took daily at home or in the Boston Latin teachers’ lounge, 8 weight photos taken at 6:15 AM on the same Omron scale, and an Excel log file she kept herself: “Jan 3: 81.9 kg – 1,620 calories; Feb 10: 79.2 kg – average 1,580 calories but no loss.” She also recorded a 47-second voice note at 7:22 AM describing: “I submitted meal and weight photos on time every week, but the Coach did not provide personalized workout videos, and the report is only 4 pages instead of the 10 pages in the Offer.” Sarah uploaded everything to the Dispute form: 3 screenshots of the original Offer to cross-check commitments, the PDF chat history file, 28 meal photos, 8 weight photos, the Excel file, and the voice recording. She clicked “Submit Evidence” at 7:48 AM, receiving an immediate notification: “Dispute has been received by StrongBody AI. The system will cross-check your evidence with the Offer and both parties’ chat history within 48 business hours. We will coordinate with Coach Lisa for mediation.”

Just 19 hours later, at 3:12 PM on February 15, Sarah received a B-Notor notification in the app: “StrongBody AI has reviewed dispute #DS-674912. We have cross-checked the 187 MultiMe Chat messages, 28 meal photos, 8 weight photos, and your Excel log file against the exact 6 commitments in the Offer. Coach Lisa confirmed not providing the personalized workout videos and the 4-page report. The platform proposes a solution: refund 45% of the service value ($756) to your account via Stripe and require the Coach to provide 2 additional free 60-minute Zoom sessions within the next 14 days. If you agree, click Confirm; if you want to appeal further, provide additional evidence.” Sarah read it carefully, reopened the chat file to check again, and clearly saw the messages on January 8 at 8:15 PM where she asked, “When will you send this week’s personalized workout video?” and the Coach replied, “Next week,” but never sent it. She clicked Confirm at 3:28 PM, receiving a Stripe email confirmation: “Refund of $756 is processing, expected to return to Visa card ****4567 in 24-48 hours. The remainder will be held in escrow until the Coach completes the supplement.”

At exactly 10:45 AM on February 16, Sarah received a notification that the $756 had arrived in her Chase account. She checked her banking app and saw her balance increase accurately, minus only the $6 refund fee according to platform policy. She opened MultiMe Chat with the Coach and saw a notification from StrongBody AI: “Dispute resolved according to the proposal, Coach please provide 2 supplementary Zoom sessions before March 2.” Coach Lisa immediately sent a translated voice message: “Sarah, I’m sorry for the overloaded schedule in January. I will send Zoom links for two sessions this Wednesday and Friday.” The first supplementary session took place at 7:00 PM on February 19, where the Coach sent an 18-minute personalized workout video recorded around her teaching schedule from 7:00 AM to 3:30 PM, and the second session on February 21 included a full 11-page PDF report with personalized charts. Sarah weighed herself again at 6:20 AM on March 3, and her weight was down to 77.8 kg – a total loss of 4.8 kg from the start. Although she hadn’t reached the 6.8 kg commitment, she was satisfied because she had received her money back and the supplementary services.

Sarah’s story didn’t stop at one dispute. She remembered the first time she used evidence 7 months ago when she ordered 4 boxes of Tisserand eucalyptus essential oil through a consult request from a seller in London. The Offer stated “Factory sealed, expires 2028,” but when she received the DHL package on July 12, 2025, at her door at 142 Commonwealth Avenue, Sarah opened the box and found one bottle expiring as early as September 2025. She took 6 close-up photos of the expiration date stamps, exported 41 history chat messages from the day she sent the request, along with a photo of the DHL invoice tracking DHLGB3344556677UK, and uploaded them to the Dispute at 8:10 AM on July 13. StrongBody AI cross-checked it in 31 hours, confirmed the breach of commitment, and fully refunded $168 (minus a $5 fee) to her card at 3:42 PM on July 14. The seller later sent a free replacement bottle; Sarah received it on July 18 and withdrew the dispute.

The second time, Sarah used evidence for a relaxing at-home massage service from a therapist in Cambridge. The Offer committed to “Reduce neck and shoulder muscle tension by 70% after 60 minutes,” but after the session on November 5, 2025, right in her living room, her shoulders still ached when teaching the next morning. Sarah took before-and-after photos of her shoulders 14 hours apart, recorded a 22-second video of her trying to lift her arms, exported 29 history chat messages where the therapist promised “You will feel a clear difference the very next day,” and submitted the dispute at 6:55 AM on November 6. The platform cross-checked the evidence with the Offer and required the therapist to come for a free supplementary session on November 9. Sarah confirmed her shoulders relaxed by 85% after the second session, withdrew the dispute, and the full payment was transferred to the therapist after the 15-day warranty period.

Every morning, Sarah spent 7 minutes checking the Dispute menu in My Account. She opened the history of her 3 resolved disputes, clearly seeing how StrongBody AI used her evidence – photos, chat history, Excel files – as the main basis for mediation. She often sat at the Thinking Cup coffee shop on Tremont Street at 7:30 AM on Sundays after jogging around Boston Common, 1.3 miles from her home, opened her laptop to share her screen with a group of 11 teachers, and said: “Look, ladies, when the Coach reports completed but I don’t lose weight as promised, I just take a photo of my weight, export the entire 187-message MultiMe Chat, upload my meal photos and log files, and StrongBody AI immediately cross-checks with the original Offer and decides to refund $756 in just 31 hours. No phone calls needed, no arguing, the platform holds the escrow money and uses our evidence to protect our rights.”

Her friend – math teacher Anna – nodded and shared: “I also just disputed a purchase of Teleflex medical IV catheters from a Boston warehouse. I sent photos of the bent needles along with 52 chat messages, and $41 was refunded after 26 hours.” Sarah nodded: “Exactly, all evidence is permanently saved in MultiMe Chat. You just need to export and upload it, and the platform will do the rest.” Thanks to this, Anna registered immediately and booked a nutrition service for her son with a dairy allergy, ready to use evidence if needed.

Sarah continued her journey with a Personal Care Team of 8 experts. She received an Active Message from the Dermatologist on her team suggesting an acne treatment service due to teaching stress and booked an Offer for $920. The service went well, but in the 6th week, the Coach reported early completion, and Sarah did not see her skin improve as per the “65% reduction in inflammatory acne” commitment. She immediately gathered: 14 photos of her face taken from the same bathroom angle at 6:20 AM on Mondays, exported 136 chat messages, an acne log file counting inflammatory spots, and uploaded the dispute at 6:50 AM on March 8. StrongBody AI cross-checked in 42 hours, required the Coach to add 3 free at-home laser sessions, and refunded $380. Sarah received a small laser device package via FedEx from Seattle on March 12, used it according to the new instructions, and her acne reduced by 72% after 21 days. She clicked to withdraw the dispute, and the remaining money was transferred after the 15-day warranty.

With 19 Offers participated in over 15 months, Sarah had used disputes exactly 5 times. Each time she gathered evidence from MultiMe Chat (messages, voices, photos), personal logs, and before-after photos, always receiving fair support within 24-48 hours. She saved a total of $2,140 from refunds and free supplementary sessions, maintained a stable weight of 76.4 kg checked in April 2026, had clear glowing skin, a blood pressure of 118/76 mmHg measured at the Brigham and Women’s Hospital clinic 2.4 miles from home, and completed her second-semester teaching schedule without burning out. Her 9-year-old daughter Mia often saw her mother smiling more as they strolled through Boston Common on weekends. Mia asked: “Mom, why aren’t you tired anymore?” Sarah hugged her daughter: “Because I know how to use evidence on StrongBody AI. When a service doesn’t meet its commitments, I send photos and chat history, and the platform protects me right away.”

Sarah also had a successful dispute experience with a specialized product. She requested to buy 2 boxes of Nordic Naturals omega-3 from a Norwegian warehouse through a seller in Oslo, Offer $214. Upon receiving the DHL delivery on January 22, 2026, one box had a torn seal and a strange smell. Sarah took 9 photos, exported 38 history chat messages, and uploaded the dispute at 7:10 AM on January 23. The platform cross-checked, requiring the seller to send a free replacement box via DHL. Sarah received it on January 28, withdrew the dispute, and the full payment was transferred after 15 days. She took the omega-3 regularly, and her triglycerides dropped from 162 to 129 mg/dL when tested in March at Quest Diagnostics on Boylston Street, 0.8 miles from home.

Every night before bed, Sarah opened the app to check the Dispute Center, reviewing her 5 resolved cases, proud that she knew exactly how to protect herself: always take real-time photos, keep daily logs, export chat history immediately when in doubt, and submit early within the 15-day warranty. She often stood by the window looking out over the Charles River at 9:30 PM, telling her husband over the phone while he was on a business trip in Chicago: “Honey, today I won my 5th dispute. I sent photos of my skin and 136 messages, and the platform refunded $380 and made the Coach add 3 sessions. Evidence is the key. StrongBody AI uses our very own MultiMe Chat history to cross-check and protect me.”

With over 2,700 words detailing her journey, Sarah knew that when disagreeing with a “Completed” result from an expert, it only takes 4 simple steps: 1) Open Purchased Service, click Dispute right under the order; 2) Clearly describe the issue compared to the Offer commitments; 3) Upload evidence including before-after photos, export the entire MultiMe Chat history (messages, voice, files), personal logs, and videos if any; 4) Submit and wait for the platform to cross-check within 24-48 hours. All evidence is permanently kept safe. StrongBody AI will coordinate between both parties, providing solutions based on actual data, which could be a partial or full refund, or a requirement for supplementary services. Because of this, Sarah and tens of millions of global users – including over 1.9 million new members every month in the US and the UK – always feel secure investing in their health, knowing that when a dispute arises, evidence is the most powerful weapon for the platform to protect their rights to the very end.

Sarah continued to expand when sending a public request for a sleep therapy service from an expert in Denver. The Offer came, she booked it for $980, but after 6 sessions the Coach reported completed while she still woke up in the middle of the night 3 times a week. Sarah gathered: 21 Oura Ring tracking photos at 6:00 AM, exported 94 chat messages, a 42-day sleep log file, and uploaded the dispute at 6:40 AM. The platform cross-checked, requiring the Coach to add 4 free sessions and refund $420. Sarah received the supplements via Zoom, her deep sleep increased from 1 hour 20 minutes to 2 hours 45 minutes each night, she clicked to withdraw the dispute, and the remaining money was transferred after 15 days. Every instance like this happened specifically and transparently, with real dialogues in chat and timely B-Notor notifications.

She shared her experience at a Boston Latin parent meeting at 6:00 PM on March 20: “Parents, if a service on StrongBody AI doesn’t meet its commitments, you just need to take photos, export the chat history from MultiMe, and upload it to the Dispute. The platform will use that very evidence to protect you, refund your money, or force supplements. I have done it 5 times, and every time was successful within 48 hours.” Five other parents registered right after the meeting, and Sarah received Affiliate commissions from their transaction fees.

With a total of 32 Offers participated in over 16 months, Sarah had used evidence to resolve 6 successful disputes, receiving back over $3,280 and a series of free supplementary sessions, maintaining her weight at 76.1 kg, clearing 94% of her acne, getting regular deep sleep, and finishing the school year with a “Teacher of the Year” award from the school board. Mia proudly boasted to her friends: “My mom is so good at using evidence on StrongBody AI, her money is always protected!” Sarah kept her habit of gathering daily evidence, building long-term relationships with the Care Team, and her life in Boston became easier and more confident than ever – all thanks to knowing how to use “Evidence” so StrongBody AI could protect her in disputes.

She often sat on a bench along the Charles River at 7:00 PM on spring evenings, opened the app to review her dispute history, smiled, and thought: “Every photo, every chat message, every log entry is vivid evidence helping the platform cross-check fairly. Because of this, I never worry about losing money unjustly when services don’t fulfill their commitments.” And Sarah’s journey continued; every new Offer was an opportunity for her to confidently invest in her health, knowing that StrongBody AI always stood behind to protect her using the very evidence she provided.

Detailed Guide To Create Buyer Account On StrongBody AI

To start, create a Buyer account on StrongBody AI. Guide: 1. Access website. 2. Click “Sign Up”. 3. Enter email, password. 4. Confirm OTP email. 5. Select interests (yoga, cardiology), system matching sends notifications. 6. Browse and transact. Register now for free initial consultation!

Overview of StrongBody AI

StrongBody AI is a platform connecting services and products in the fields of health, proactive health care, and mental health, operating at the official and sole address: https://strongbody.ai. The platform connects real doctors, real pharmacists, and real proactive health care experts (sellers) with users (buyers) worldwide, allowing sellers to provide remote/on-site consultations, online training, sell related products, post blogs to build credibility, and proactively contact potential customers via Active Message. Buyers can send requests, place orders, receive offers, and build personal care teams. The platform automatically matches based on expertise, supports payments via Stripe/Paypal (over 200 countries). With tens of millions of users from the US, UK, EU, Canada, and others, the platform generates thousands of daily requests, helping sellers reach high-income customers and buyers easily find suitable real experts.


Operating Model and Capabilities

Not a scheduling platform

StrongBody AI is where sellers receive requests from buyers, proactively send offers, conduct direct transactions via chat, offer acceptance, and payment. This pioneering feature provides initiative and maximum convenience for both sides, suitable for real-world health care transactions – something no other platform offers.

Not a medical tool / AI

StrongBody AI is a human connection platform, enabling users to connect with real, verified healthcare professionals who hold valid qualifications and proven professional experience from countries around the world.

All consultations and information exchanges take place directly between users and real human experts, via B-Messenger chat or third-party communication tools such as Telegram, Zoom, or phone calls.

StrongBody AI only facilitates connections, payment processing, and comparison tools; it does not interfere in consultation content, professional judgment, medical decisions, or service delivery. All healthcare-related discussions and decisions are made exclusively between users and real licensed professionals.


User Base

StrongBody AI serves tens of millions of members from the US, UK, EU, Canada, Australia, Vietnam, Brazil, India, and many other countries (including extended networks such as Ghana and Kenya). Tens of thousands of new users register daily in buyer and seller roles, forming a global network of real service providers and real users.


Secure Payments

The platform integrates Stripe and PayPal, supporting more than 50 currencies. StrongBody AI does not store card information; all payment data is securely handled by Stripe or PayPal with OTP verification. Sellers can withdraw funds (except currency conversion fees) within 30 minutes to their real bank accounts. Platform fees are 20% for sellers and 10% for buyers (clearly displayed in service pricing).


Limitations of Liability

StrongBody AI acts solely as an intermediary connection platform and does not participate in or take responsibility for consultation content, service or product quality, medical decisions, or agreements made between buyers and sellers.

All consultations, guidance, and healthcare-related decisions are carried out exclusively between buyers and real human professionals. StrongBody AI is not a medical provider and does not guarantee treatment outcomes.


Benefits

For sellers:
Access high-income global customers (US, EU, etc.), increase income without marketing or technical expertise, build a personal brand, monetize spare time, and contribute professional value to global community health as real experts serving real users.

For buyers:
Access a wide selection of reputable real professionals at reasonable costs, avoid long waiting times, easily find suitable experts, benefit from secure payments, and overcome language barriers.


AI Disclaimer

The term “AI” in StrongBody AI refers to the use of artificial intelligence technologies for platform optimization purposes only, including user matching, service recommendations, content support, language translation, and workflow automation.

StrongBody AI does not use artificial intelligence to provide medical diagnosis, medical advice, treatment decisions, or clinical judgment.

Artificial intelligence on the platform does not replace licensed healthcare professionals and does not participate in medical decision-making.
All healthcare-related consultations and decisions are made solely by real human professionals and users.