How to Send Messages, Files & Notes to Experts

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The Texas winter sun, pale and distant in February, filtered through the rustling leaves of the ancient live oak tree that dominated David Harper’s backyard in Austin. At forty-one, David had built a life that looked structurally sound from the outside—a successful career as a mechanical engineer specializing in complex HVAC systems, a quiet home in the rolling hills of West Austin, and a reputation for reliability that made him the go-to guy for high-stakes commercial projects. But just like the skyscrapers he helped climate-control, David knew that internal stress fractures could remain hidden for a long time before they threatened the integrity of the whole structure. Since the beginning of 2026, he had been operating under a load that exceeded his design specs. The completion of the downtown high-rise project had been a professional triumph but a physical disaster. The cost was exacted in the currency of the body: a persistent, gnawing ache that radiated from the base of his skull down to his right shoulder blade, sleep that came in fitful, shallow bursts, and a simmering tension that made his weekend family barbecues feel less like relaxation and more like just another obligation he had to endure.

David was not the type of man who rushed to a doctor for every ache and pain. He came from a stoic stock that believed in “walking it off” and that most problems could be solved with enough grit and perhaps a better ergonomic chair. But the pain in his shoulder had evolved from a nuisance into a genuine obstruction. It was affecting his ability to hand-draw detailed schematics—a skill he prided himself on despite the dominance of CAD software. When he found himself wincing while simply lifting his drafting pen, he knew the “walk it off” strategy had failed. A colleague in Dallas, who had overcome a similar issue after a car accident, had recommended StrongBody AI. He described it not as a standard telehealth app, but as a “command center for biological troubleshooting,” a place where you could interface directly with top-tier rehabilitation experts without the friction of referral letters and month-long waiting lists.

David sat in his home office, a converted guest room that smelled faintly of coffee and cedar, and opened his Dell XPS 15. The screen glowed to life, and he navigated to the platform’s URL. He logged in using his primary email, david.harper.engineer@gmail.com. The homepage greeted him with a curated list of professionals, filtering the massive global database down to a handful of matches based on the tags he had selected during registration: Physical Therapy, Chronic Pain Management, and Stress Management. His engineer’s brain appreciated the efficiency of the matching algorithm. He clicked through several profiles before pausing on Dr. Olivia Grant. Her credentials were impressive—a licensed Physical Therapist with certifications from the UK and a specialization in myofascial release and postural correction. Her profile noted that she had conducted over 1,200 successful online consultations, a data point that signaled experience with remote diagnostics. He read the description of her primary service package: “Personalized Posture & Shoulder Pain Recovery Plan – 8 sessions online + follow-up messaging.” The price was listed at $420. It was an investment, certainly, but less than the cost of an MRI he probably didn’t need yet. He decided to initiate contact, testing the waters before committing to the full purchase.

He moved his cursor to the “Message” button, a distinct blue rectangle situated just below Dr. Olivia’s professional headshot. He clicked it, and the B-Messenger interface expanded to fill the screen. This was StrongBody AI’s proprietary communication tool, designed to be the central nervous system of the patient-provider relationship. It wasn’t just a chat window; it was a secure, encrypted workspace where the entire therapeutic journey would be documented. The interface was clean, devoid of the visual clutter that plagued social media apps. On the left was the message thread; on the right, a persistent summary of Dr. Olivia’s profile and their transaction history. David placed his fingers on the keyboard and typed his opening salvo: “Hi Dr. Grant, I’m David from Austin, TX. I’ve been dealing with chronic shoulder and neck pain from long hours at the computer. I saw your service on posture recovery and would like to discuss if you can review a short video of my workstation setup and daily movements. Thanks!” He hit Enter. The message vanished into the ether, instantly replaced by a double blue checkmark indicating delivery.

David stood up to stretch, the familiar tightness in his trapezius flaring as he rolled his neck. He walked to the kitchen to brew a fresh pot of coffee. Forty-five minutes later, as the rich aroma of roasted beans filled the kitchen, his iPhone 14 Pro buzzed against the granite countertop. A push notification from the StrongBody app lit up the screen: “New message from Dr. Olivia Grant.” He unlocked the phone, tapping the notification which seamlessly launched the Multime AI app, the mobile gateway for his StrongBody account. The message was warm yet professional: “Hello David! Thank you for reaching out. I’d be happy to review your workstation video. Please feel free to upload it directly here in the chat – you can attach video files up to 500MB, images, PDFs, or even voice notes. Looking forward to helping you get relief.” David smiled. The response time was impressive, and the tone struck the right balance between clinical authority and human empathy. He felt, for the first time in months, that someone was actually listening.

He returned to his desk, waking his laptop from sleep mode. He clicked the paperclip icon located at the bottom right of the chat input field. A small menu unfurled, offering four distinct options: Photo/Video, File, Voice Message, and Document. He selected Photo/Video, which opened his system’s file explorer. He navigated to a folder he had created earlier that morning named “Workstation Videos.” Inside was a file titled workstation_setup_assessment.mp4, a two-minute and eighteen-second clip he had recorded using a tripod. In the video, David sat at his desk, demonstrating his typing posture, his mouse usage, and the limited range of motion when he tried to rotate his right shoulder. He selected the file. His home’s fiber-optic connection made short work of the upload. Once the progress bar hit 100%, he added a clarifying caption: “This is my typical 8-hour workday setup. You can see how my right shoulder hunches up after about 30 minutes of deep focus.” He pressed send. The video appeared in the chat stream with a crisp thumbnail and a timestamp reading “Just now.”

Dr. Olivia’s analysis arrived twelve minutes later. “Thanks for the video, David. I’ve watched it twice already. I can see clear evidence of forward head posture, rounded shoulders, and significant limited scapular mobility on the right side – classic signs of prolonged desk work syndrome. To give you a more precise plan, could you also send me three additional things? First, a photo of your current chair and desk height taken from the side profile. Second, your latest pain scale log if you have been tracking it—even a simple screenshot or rough note is fine. And third, any recent X-ray or MRI reports if you have them available? You can attach multiple files at once to save time.” David nodded to himself. This was the thoroughness he was looking for. He clicked the paperclip icon again, this time selecting File to access his broader document storage. He navigated to his personal medical folder and selected three specific items.

The first was desk_setup_side.jpg, a photo his wife had taken for him showing the steep angle of his elbows relative to the keyboard. The second was pain_log_jan_feb_2026.xlsx, an Excel spreadsheet he had obsessively maintained since New Year’s Day, tracking columns for Date, Activity, Pain Level (1-10), and Duration. The third was shoulder_xray_11_2025.pdf, a digital copy of a report from an urgent care visit in November that had ruled out fractures but noted “mild inflammation consistent with repetitive strain.” He highlighted all three files and typed a collective note: “Here are the photos, pain log, and X-ray report. As you’ll see in the log, the pain usually peaks at a 6 or 7 out of 10 by the end of the workday.” He hit send. The files uploaded simultaneously, stacking neatly in the chat window as clickable attachments. Dr. Olivia opened them immediately. Her reply came fast: “Perfect, thank you. The side photo confirms your desk is about two inches too high relative to your chair – that’s forcing your trapezius to stay contracted, contributing to the shrugging. Your pain log data is very telling; the peaks at 4-6 PM align perfectly with muscle fatigue patterns. The X-ray confirms there’s no structural damage to the bone, which is great news. This means the issue is likely myofascial and postural, which is highly treatable. I can create a customized 8-session plan that includes specific exercises, ergonomic adjustments for that desk height, and daily check-ins via this chat to monitor your form.”

David felt a physical weight lift off his chest. Finally, a diagnosis that made sense and a plan that felt actionable. He typed back: “That sounds exactly what I need. How do we proceed from here?” Dr. Olivia responded instantly: “I’ll prepare a detailed offer right now. It will include the full recovery plan, the session schedule—we can do video calls via Zoom linked here or stick to messaging if you prefer async—plus home exercise videos I’ll record specifically for you, and unlimited messaging support between sessions. The price remains $420 for the entire package. Check your ‘Received Offers’ section or look right here in the chat in the next 5 minutes.” True to her word, four minutes later, a prominent blue notification card appeared directly in the chat stream: “New Offer from Dr. Olivia Grant – Personalized Shoulder & Posture Recovery Package – $420”. David clicked on the card to expand the details. It was comprehensive: a ten-week roadmap, four live 45-minute video consultations, four asynchronous follow-ups for exercise review, a commitment to aim for at least a 40% reduction in his baseline pain score, and secure payment processing via Stripe.

He read through the terms, finding everything in order. He clicked the button labeled “Accept & Pay.” The system redirected him to a secure payment gateway powered by Stripe. He selected his saved Visa card ending in 3782, entered the CVV code, and waited for the OTP to arrive on his phone. He entered the code sent to his number ending in 0943. The screen refreshed in eight seconds with a confirmation: “Payment successful! Amount held in escrow until you confirm satisfaction. Dr. Grant has been notified.” Almost immediately, a voice note from Dr. Olivia appeared in the chat. David clicked play. Her voice was clear, warm, and confident. “Thank you, David! I’ve received the payment confirmation. I’ll send you the detailed plan PDF and the first set of exercise videos by tomorrow morning. In the meantime, I want you to try this quick 2-minute shoulder roll every hour while you’re working – I’ll attach a short demo video right now.” A moment later, a video file named Quick_Shoulder_Roll_Demo.mp4 appeared. David watched it; Dr. Olivia stood against a white wall, demonstrating a slow, deliberate rolling motion of the shoulders, emphasizing the coordination with deep breathing.

From that point forward, B-Messenger became the digital tether between David and his recovery. It evolved into a daily ritual. Every morning, before opening his work email, David would record a short voice note. “Morning Dr. Grant, pain level is a 4 out of 10 today after waking up. I did the shoulder rolls before getting out of bed – felt a bit looser than yesterday.” Dr. Olivia would reply during her London morning, her response often auto-translated or transcribed by the AI features if David was reading instead of listening. “Great start, David! Keep it up. Today, I want you to try adding the ‘wall angel’ exercise to your routine – a tutorial video is coming in 10 minutes.” Sure enough, a file named Wall_Angel_Tutorial.mp4 would arrive. David would watch it, then prop his phone up on a bookshelf to record himself attempting the movement. He would upload the video with a note: “Here’s me doing wall angels – the right side still feels much tighter and harder to keep flat.” Dr. Olivia would review the footage and send back specific, time-stamped feedback: “Excellent form overall. On the right side, try dropping your elbow about two inches lower next time; don’t force the range of motion yet. I’ll adjust the plan for session 2 accordingly.”

The flexibility of the platform became crucial in the third week. David was struggling with a variation of a plank exercise that felt unstable for his shoulder. Instead of waiting for a live call, he took three screenshots from their previous video session, annotated them with red circles using his phone’s markup tool, and attached them to the chat. “These are the positions where my shoulder feels like it’s going to give way. Any modifications?” Dr. Olivia responded within twenty minutes. “Yes, absolutely. Switch to a knee plank for now and reduce the hold time to 15 seconds for 3 sets. I’ll record a modified version tonight and send it here.” That evening, a new video file titled Modified_Knee_Plank_Shoulder_Safe.mp4 appeared in his chat history, accompanied by a PDF named Week 3 Progress Tracker which David could download, fill out digitally, and re-upload.

David began to utilize B-Messenger as a hub for his entire “Personal Care Team.” He opened a separate thread with his nutritionist, a woman based in Australia. He would snap a photo of his lunch—grilled chicken salad with quinoa—and send it over. “Lunch today – thoughts on any anti-inflammatory tweaks I can make?” Her reply would come pinging back: “Looks good! Next time, add a tablespoon of turmeric and some black pepper to the dressing to activate the curcumin. Here’s a quick PDF recipe for a golden dressing.” She would attach the file. Similarly, he utilized the voice message feature to communicate with his stress management coach in Toronto. At 3:00 PM on a particularly brutal Tuesday, he held down the microphone button. “Just had a tough meeting with the contractors. Heart rate spiked to 98 beats per minute according to my watch. My breathing feels shallow and stuck in my chest.” The coach replied with a calming voice note: “Let’s reset right now. Do a 4-7-8 breath cycle. Inhale for 4, hold for 7, exhale for 8. Record yourself doing one cycle and send it back – I want to hear the exhalation.”

Every time David uploaded a file—whether it was a high-definition video, a quick photo, a complex PDF report, an Excel spreadsheet, or a spontaneous voice note—he noticed the seamlessness of the experience. The files were rendered clearly, downloadable at any time, and organized chronologically with precise timestamps. There were no arbitrary limits on the number of messages or files he could send, provided they were relevant to his treatment plan. When he needed to send a quick thought while walking the dog, he used the Voice Message feature, speaking his mind freely: “Note for tomorrow: pain increased slightly after mowing the lawn – maybe a 7/10. I think the vibration of the mower triggered it.” Dr. Olivia would receive it and text back: “Noted. Avoid overhead reaching for the next 48 hours to let the inflammation subside. We’ll discuss the mechanics of mowing in session 4.”

By the end of the second month, the transformation was undeniable. David opened his chat with Dr. Olivia and uploaded a “before and after” photo comparison of his sitting posture. “Week 8 comparison – the difference is huge!” Dr. Olivia replied with a voice note that bubbled with genuine excitement. “David, this is fantastic! Look at your shoulder alignment; the rounding is almost gone, and your head position is neutral. Based on your logs, we’ve achieved a 55% reduction in pain from your baseline. That is a massive win. Let’s start planning the maintenance phase.” David felt the truth of it in his body. His shoulders no longer burned after an eight-hour drafting session. His sleep scores on his Oura Ring had climbed from a restless 78 to a solid 89. Most importantly, he had spent the previous Saturday playing basketball with his twelve-year-old son in the driveway, shooting hoops for an hour without the looming fear of paying for it with pain the next day.

David’s story is not an isolated anecdote. It is a narrative repeated daily by thousands of users across the United States and the United Kingdom. They open B-Messenger, send that first tentative message to connect, and begin a journey of digital healing. They upload videos of their symptoms, photos of their environments, files of their medical history, logs of their pain, and voice notes of their fears—all within a single, secure, encrypted ecosystem. They see only the experts they have explicitly invited into their Personal Care Team. They receive back personalized instructional videos, detailed PDF plans, annotated images, and reassuring voice notes. The entire process is fluid, eliminating the fragmented friction of switching between emails, third-party transfer sites, and disparate messaging apps.

For David, opening StrongBody AI had become as routine as his morning coffee. He would send his check-in: “Morning check-in: pain is a 2/10, slept 7.5 hours.” Dr. Olivia would reply during her London workday: “Excellent progress, David. Keep the daily rolls. Sending the updated exercise progression PDF now.” The file would appear instantly. David knew that every interaction—every short text, every large video file, every detailed image—was preserved in the chat history, searchable via the integrated search bar, and protected by the highest security standards that the platform, integrated with Stripe and its own proprietary encryption, could offer.

Every time David clicked “send” on a file or a voice note, he felt a reinforcement of a new reality: the journey to reclaim his health was no longer a series of disconnected, lonely appointments. It was a continuous, personalized stream of communication where he and his care team exchanged everything necessary, exactly when it was needed. It was a collaborative architecture of recovery, built one message at a time, all accessible with a single click in the B-Messenger of StrongBody AI.

Detailed Guide To Create Buyer Account On StrongBody AI

To start, create a Buyer account on StrongBody AI. Guide: 1. Access website. 2. Click “Sign Up”. 3. Enter email, password. 4. Confirm OTP email. 5. Select interests (yoga, cardiology), system matching sends notifications. 6. Browse and transact. Register now for free initial consultation!

Overview of StrongBody AI

StrongBody AI is a platform connecting services and products in the fields of health, proactive health care, and mental health, operating at the official and sole address: https://strongbody.ai. The platform connects real doctors, real pharmacists, and real proactive health care experts (sellers) with users (buyers) worldwide, allowing sellers to provide remote/on-site consultations, online training, sell related products, post blogs to build credibility, and proactively contact potential customers via Active Message. Buyers can send requests, place orders, receive offers, and build personal care teams. The platform automatically matches based on expertise, supports payments via Stripe/Paypal (over 200 countries). With tens of millions of users from the US, UK, EU, Canada, and others, the platform generates thousands of daily requests, helping sellers reach high-income customers and buyers easily find suitable real experts.


Operating Model and Capabilities

Not a scheduling platform

StrongBody AI is where sellers receive requests from buyers, proactively send offers, conduct direct transactions via chat, offer acceptance, and payment. This pioneering feature provides initiative and maximum convenience for both sides, suitable for real-world health care transactions – something no other platform offers.

Not a medical tool / AI

StrongBody AI is a human connection platform, enabling users to connect with real, verified healthcare professionals who hold valid qualifications and proven professional experience from countries around the world.

All consultations and information exchanges take place directly between users and real human experts, via B-Messenger chat or third-party communication tools such as Telegram, Zoom, or phone calls.

StrongBody AI only facilitates connections, payment processing, and comparison tools; it does not interfere in consultation content, professional judgment, medical decisions, or service delivery. All healthcare-related discussions and decisions are made exclusively between users and real licensed professionals.


User Base

StrongBody AI serves tens of millions of members from the US, UK, EU, Canada, Australia, Vietnam, Brazil, India, and many other countries (including extended networks such as Ghana and Kenya). Tens of thousands of new users register daily in buyer and seller roles, forming a global network of real service providers and real users.


Secure Payments

The platform integrates Stripe and PayPal, supporting more than 50 currencies. StrongBody AI does not store card information; all payment data is securely handled by Stripe or PayPal with OTP verification. Sellers can withdraw funds (except currency conversion fees) within 30 minutes to their real bank accounts. Platform fees are 20% for sellers and 10% for buyers (clearly displayed in service pricing).


Limitations of Liability

StrongBody AI acts solely as an intermediary connection platform and does not participate in or take responsibility for consultation content, service or product quality, medical decisions, or agreements made between buyers and sellers.

All consultations, guidance, and healthcare-related decisions are carried out exclusively between buyers and real human professionals. StrongBody AI is not a medical provider and does not guarantee treatment outcomes.


Benefits

For sellers:
Access high-income global customers (US, EU, etc.), increase income without marketing or technical expertise, build a personal brand, monetize spare time, and contribute professional value to global community health as real experts serving real users.

For buyers:
Access a wide selection of reputable real professionals at reasonable costs, avoid long waiting times, easily find suitable experts, benefit from secure payments, and overcome language barriers.


AI Disclaimer

The term “AI” in StrongBody AI refers to the use of artificial intelligence technologies for platform optimization purposes only, including user matching, service recommendations, content support, language translation, and workflow automation.

StrongBody AI does not use artificial intelligence to provide medical diagnosis, medical advice, treatment decisions, or clinical judgment.

Artificial intelligence on the platform does not replace licensed healthcare professionals and does not participate in medical decision-making.
All healthcare-related consultations and decisions are made solely by real human professionals and users.

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